Privacy Policy

Introduction

Asoebi Africa is committed to protecting your personal data in compliance with the Nigeria Data Protection Regulation (NDPR). This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our Platform.

Information we Collect

We may collect the following types of personal data:

Personal Identification Information: Name, Email address, Phone number, Delivery address, Billing address
Account Information: Username, Password, User preferences
Transaction Information: Purchase history, Payment methods, Order details
Device & Technical Information: IP address, Device type, Operating system, Browser type, Geolocation
Cookie and Usage Data: Login times, Page visits, Clicks, Behavioral analytics

Purpose of data collection

We collect and process your personal data for the following purposes:

To create and manage user accounts
To process transactions and deliver purchased products or services
To provide customer support
To personalize your user experience
To improve the functionality and performance of our platform
To comply with legal obligations

Legal Basis for Processing

We rely on the following legal bases for processing your data:

consent: For optional services and marketing communications
contract: To fulfill our obligations in any agreement with you
legal obligation: Where processing is necessary for compliance with laws
legitimate interest: For platform security, fraud prevention, and service improvement
Cookie and Usage Data: Login times, Page visits, Clicks, Behavioral analytics

Data Sharing & Disclosure

We may share your personal data with:

Vendor & Service Providers: For payment processing, logistics, analytics, and customer support
Third-Party Sellers: Where necessary to fulfill your orders
Law Enforcement or Regulatory Authorities: When required by law or to protect our legal rights

We do not sell your personal information to third parties

Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

Data Subject Rights

Under the NDPR, you have the following rights:

Right to access: You can request a copy of your personal data
Right to rectification: You can request correction of inaccurate data
Right to erasure: You can request deletion of your personal data
Right to data portability: You can request your data in a machine-readable format
Right to object: You can object to certain types of data processing
Right to withdraw consent: At any time, where applicable
contact: [Insert contact email]

You may exercise these rights by contacting us at [email protected].

Cookies & Tracking Technologies

Our app uses cookies and similar technologies to enhance user experience and collect analytical data. You can control cookie preferences through your device or browser settings.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Cross-Border Data Transfer

If your personal data is transferred outside Nigeria, we ensure that appropriate safeguards are in place, including adequate data protection agreements in accordance with NDPR requirements.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us for immediate removal.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via app notifications or email. Continued use of the platform implies acceptance of the updated policy.

If you have questions, complaints, or requests regarding this policy or your personal data, please contact:

Address: 14b Ikosi road, KMS plaza

Email: [email protected]